CAROLINA
CANNABINOIDS

Carolina Cannabinoids LLC
Charlotte, NC 28206

Product Return, Exchange and Refund Policy

Thank you for your purchase. Please read the following policies regarding product returns, exchanges and refunds carefully: 

  • Return Policy: We DO NOT accept product returns, all purchases are final. If any damage to packaging due to shipping or defect is proven, we will send in a replacement at no cost.
  • Damaged or Defective Items: If you receive a damaged or defective item, the issue must be reported to us within 48 hours of delivery to receive a replacement item. We only replace items if they are defective or damaged. 

 How to report Damage or Defect :

  1. Contact us via phone or email. Our assigned agent will get back to you with details on how to take the next step.
  2. Include a copy of the original Packing List in the package, and indicate the damage or defect for which you wish to have a replacement sent out.